How can we help?

Visit How It Works to review the evaluation process. If you have any other questions, please visit our Contact page.

General Questions

Who accepts evaluation reports from GCE, Inc?

Check with the admitting institution, employer or licensing board to determine if a GCE report is accepted.

What is a credential evaluation report?

A report evaluates international academic records by reviewing the records presented for evaluation and comparing them to the standard education provided in the U.S. at the same level.  Evaluations are helpful for employers, colleges or universities, or licensure boards to understand your academic history.

Why do I need an evaluation report?

Evaluations are helpful for employers, colleges or universities, or licensure boards to understand your academic history.

How do you evaluate foreign educational documents?

GCE evaluates international academic records by reviewing the records presented for evaluation and comparing them to the standard education provided in the U.S. at the same level.

GCE has a large library and membership in professional organizations providing resource information used in determining grade and credit conversions.

What type of reports do you provide?

Refer to services for additional information.

What type of report do I need?

Contact the admitting institution or entity to determine the type of evaluation needed.

Refer to services for more information.

What is included on the report?

View our report examples.

How much does it cost?

Refer to services for additional information.

What is included in the fee?

  • Evaluation of all foreign educational documents submitted
  • 1 report sent via priority postal service to a U.S. address

Is the fee per document or for all documents?

The fee includes a report based on ALL educational documents submitted.

What is the processing time?

  • Regular Service 15-20 business days; not guaranteed
  • RUSH Service: 3 or 5 business days with an additional fee; guaranteed
  • Business days are Monday-Friday
  • Does NOT include mailing time

What level of education do you evaluate?

GCE evaluates from upper secondary to post university-level education.

Do you evaluate all foreign educational documents?

Yes

Do you evaluate vocational schools?

Yes

Do you evaluate work experience?

No

Will you include my U.S. education on my report?

No, GCE evaluates only education completed outside the U.S.

Does the report expire?

Reports are valid 3 years from date on the report.

International Educational Documents

 What documents do I need to submit?

  • Check with the admitting institution or entity to determine if the report is to completed using original documents or copies.
  • Submit all educational documents in both the native language and certified English translations.
  • Refer to the required documents.

What do you mean by "original document"?

Original academic documents are the documents given directly to the student by the institution, Original academic documents are printed on the institution’s letterhead, and have a fresh ink stamp, raised seal, and/or official signatures.

Do I have to submit original documents?

Check with the admitting institution or entity to determine if the report is to completed using original or copies.

Certain countries do require original documents sent via the issuing institution directly to GCE; refer to required documents.

The report will reflect originals or copy of educational documents.

Do you accept digital documents?

Documents must include all university identifying information.

Do you accept documents emailed from the university?

Yes

I don’t have a copy of my degree but do have a letter. Is this acceptable?

The letter or provisional certificate MUST be issued by the university and include the applicant’s name, program of study, title of degree and award date/graduation date.

I have university level documents; do I have to submit high school level documents too?

 Yes, for a more comprehensive report.

Will you contact me for missing documents?

No, follow the required documents guidelines.

I want my educational documents on separate reports.

All information will be included in one report.

How do I submit additional documents to an open application?

Via email – send to applications@gcevaluators.com

Postal Service

  • Send an email to gce@gcues.com indicating submitting additional documents.
  • Mail documents to GCE, Inc, 3515 B Longmire Drive, PMB 323, College Station, TX 77845

Can I get my original educational documents returned?

Yes, for an additional fee.

Exception: the issuing institutes indicates it cannot be released.

Do you always contact educational institutions in other countries to verify documents submitted for evaluation?

GCE reserves the right to verify any and/or all documents with the issuing institution.

If there is a fee, the client is responsible for payment.

The application will be held until a response from the issuing institution is received.

Have you received my documents (no application)?

You must submit an application prior to documents being received.

Translations

Do you provide translations?

No, translations must be issued by:

Can I translate the documents?

No, translations must be issued by:

Equivalency

Can someone review my documents before I submit my order and payment?

No, we do not review educational credential documents without receiving an application, fee and documents.

How do you determine equivalency?

Many factors are considered to determine U.S. equivalency:

  • Institutional and/or programmatic recognition/accreditation
  • Purpose of the program of study (further education, vocational/professional training, etc.)
  • Educational requirements for entry to the program of study
  • Educational level of the program of study (secondary, postsecondary, graduate)
  • What the credential gives access to in the home country (further education or employment)
  • Length of program

What grading scale do you use?

GCE has a set standard for grading scales which is dependent upon the country, institution, listed grade scale, etc.

GCE does not provide the information without a submitted application and documents.

How many credits will I receive?

Typically, one year of international study is equal to one year of study in the U.S.

One U.S. year of undergraduate course work consists of 30-36 credit hours.

GCE uses a program that calculates credits automatically.

Do you evaluate all university level as equivalent to a degree?

No, GCE compares the submitted educational documents to the standard of education at the same level in the U.S.

Application

What do I need to apply?

Learn more on our Get Started page.

How do I apply?

What payments do you accept?

  • Visa, MasterCard, American Express
  • Debit card
  • Money order or cashier check: mailed applications ONLY

Can I email my application and documents?

No, for security reasons, we cannot accept.

Can I fax my application and documents?

No

Have you received my application?

  • Online: log in to account
  • Postal service – send email to gce@gceus.com with full name and tracking information

I need to cancel my application and get a refund.

You may cancel, however there are no refunds once an application is received.

I ordered the wrong report. How do I change it?

  • Email gce@gceus.com indicating need to change type of report.
  • Log in to account and submit a new application for the correct type.
  • The previous application will be canceled and refunded once the new application is received.

How do I submit my educational documents?

Online: Complete application first

  • Copies
  • Originals
    • Mail to GCE, Inc, 3515 B Longmire Drive, PMB 323, College Station, TX 77845

Postal Service

  • Include with application
  • Mail to GCE, Inc, 3515 B Longmire Drive, PMB 323, College Station, TX 77845

How do I upgrade to Rush Service?

Online application

  • Login to account
  • Under “Action” on the far right click “Add Expedite Fee”

Mailed Application

  • Send email to gce@gceus.com indicating desire to upgrade
  • Submit application with fee for rush service via FAX 979-690-8434

How long will you hold an incomplete application?

6 months, after which the application will be destroyed and no refunds issued.

Completed Reports

What is the tracking number?

I have not received my report.

  • Outside the U.S.: the amount of time to be delivered cannot be determined.
  • U.S. address: check tracking

I have not received my emailed report.

  • Processing time for orders of a report via Parchment is 3 business days.
  • Please contact the recipient of the report for updates.

I have questions about my report.

Requests for review must be submitted via email to gce@gceus.com or letter within 90 days of date on the report.

Review after 90 days:

  • Login to account
  • Under “Action” on the far right click “Review After 90 Days”

I need to add documents to my completed report.

  • Login to account
  • Click “New Application” at the top and follow the steps

I have a report but now need a new type. What do I do?

Complete and submit a new application form, including the fees and educational documents.

I need to have information removed from my report.

Information will NOT be deleted from a completed report.

I need the educational documents on separate reports.

All documents will be included on one report.

Additional Reports/Return Original Documents

I need a report sent via postal service.

  • Login to account
  • Under “Action” on the far right-click “Copy Request”

I need a report sent via email.

You may order an official PDF report sent via Parchment.

I need a report sent to a university or organization.

  • Login to account
  • Under “Action” on the far right click “Copy Request”
  •  Click box next to “Enter New Address”

I need my original educational documents returned.

  • Login to account
  • Under “Action” on the far right click “Copy Request”
  • Under 3. Return Submitted Educational Documents click the mailing option.